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Customer Relationship Specialist

· bali jobs,bali startup,bali hospitality

We are problem solvers at heart. We take our responsibilities very seriously, but we meet new challenges with a creative, innovative spirit. We also develop solutions that fuel Bukit-Vista's rapid growth and underpin its success. We’re creating effective solutions while maintaining our spirit of fun, energy, and passion. Above all, we're team players. Are you one of us?

Our company values growth and innovation. We also deal with hospitality challenges on a daily basis. We use the most current technology and software to amplify the efficiency of our teams. We support our staff with the best tools and work environment for their success and we will invest in employee development and well-being.

Candidates must be tech proficient and willing to learn continuously to succeed in this role. This role is highly rewarding for the right candidate, who enjoys working in small, tight-knit teams and wants to see results.

Job Description

An intermediary care agent who coordinates work between the Field Ambassador, Broker and Client.

  • Build a Client Database from Field Ambassadors and other sources
  • Qualify contacts to leads and match leads to the right Deal Closer
  • Engages prospects through multiple channels to generate a first meeting.
  • Proactively engages with customer through the sales cycle to update on progression of leads

Other Responsibilities

  • Ensure adherence to New Business Processes and Pipeline reporting.


  • Empathy and listening skills
  • Delegation
  • Coordination
  • Self-Management
  • Lateral-thinking
  • Self-motivated
  • Reframing
  • Time-Management
  • Basic Software Knowledge; Google Office.
  • Proficient in English and Bahasa Indonesia

Employee Benefits

  • A fabulous work environment in family homes, luxury villas, beachside resorts and cliff-top apartments.
  • Competitive career growth & educational support. (company subscriptions to MasterClass, Medium, Digital Marketing classes
  • Very supportive employee environment.
  • Apple iMac,Macbook Pro or Macbook Air
  • Company phone - XiaoMi RedMi or equivalent.
  • Large format monitors and standing tables.
  • Meals provided while working in the office - breakfast / coffee / lunch
  • Meeting guests from all over the world.
  • Company dinners, happy-hours and events.
  • Management level opportunities in hospitality
  • Year-round bonuses for company revenue performance, projects, recruiting new staff or partners, and more... 

Send over your CV, a LinkedIn profile, past projects. We like candidates that are passionate about hospitality, interested in technology and enjoy a fun workspace with lots of collaboration.

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