Community Manager

img Syelynn | March 13, 2024

Welcome to Bukit Vista

At Bukit Vista, we are enthusiastic about redefining the hospitality industry through innovation, technology, and relationships. Our vision to “Inspire Delight” is not just a mantra for our guests but a deeply embedded goal in how we interact with our property partners. As a Community Manager with Bukit Vista, you will be at the forefront of this transformation, playing a pivotal role in building and nurturing lasting relationships with our property partners. Your work will directly contribute to not just sustaining but also enhancing the quality and breadth of our network, ensuring our partners are engaged, satisfied, and aligned with our innovative approach to hospitality.

What will you do:

  • Visionary (career promotion opportunity):
    • Devise and implement strategies to enhance partner engagement and satisfaction, ensuring alignment with Bukit Vista’s mission and values.
    • Identify and act on opportunities to expand our partner network through innovative community-building initiatives.
  • Upper Management (career promotion opportunity):
    • Collaborate with senior management to set community engagement goals and strategies that align with the company’s overall objectives.
    • Monitor and report on community engagement metrics, providing insights for strategic decision-making.
  • Sub Management (career promotion opportunity):
    • Lead a team responsible for day-to-day partner interactions, ensuring all communications are consistent with Bukit Vista’s brand voice and values.
    • Manage and resolve partner concerns and feedback, turning challenges into opportunities for relationship strengthening.
  • Strategist (advised, not mandatory):
    • Analyze market trends and competitor activities to identify emerging opportunities for community growth and engagement.
    • Implement targeted communication strategies to engage different segments of the partner community effectively.
  • Knowledge Management (mandatory):
    • Develop and maintain a knowledge base of partner needs, preferences, and feedback to inform future strategies and initiatives.
    • Organize and lead partner events and workshops, fostering a sense of community and shared learning.
  • Executor (mandatory):
    • Regularly interact with partners through various channels to maintain high levels of engagement and satisfaction.
    • Execute community engagement activities, from email campaigns to partner events, with a focus on quality and impact.

Watch our Past Projects here:

Qualifications:

  • Growth Mindset: Demonstrated ability to embrace challenges, learn rapidly and strive for improvement.
  • Bias to Action: Proven track record of taking initiative and delivering results in a fast-paced environment.
  • Proficiency in AI-powered tools: Comfortable using technology and data analytics to inform decisions and strategies.
  • Excellent Communication Skills: Exceptional ability in building relationships, with a flair for engaging and persuasive communication.
  • Educational Background: Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • Experience in Community Management or Partner Relations: Prior experience in roles focused on community engagement, partner relations, or customer service in the hospitality or related industries.

What is it like to work at Bukit Vista?

Let’s hear what our interns and employees say about it.

Feel that you might be the right talent we’re looking for?

Send over your application form by clicking the apply button below! Make sure that your CV is updated and the application form is in English, submitting a LinkedIn profile or past projects would be a plus! Last but not least, we like candidates that are passionate about hospitality, interested in technology, and enjoy a fun workspace with lots of collaboration.

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