Welcome to Bukit Vista
We’re dreamers and doers, mentors and hosts. We view talents as individuals, the recruiting process as a shared adventure, and decisions as conversations. Our mission is to open Bukit Vista’s doors to you who are ready for a life-changing experience and excited to innovate the world of hospitality.
During your time as a Vistans and Vistern, you’ll be integrated into a team where you’ll contribute to challenging projects to develop new services for our management company, strengthen our infrastructure, and delight our community of guests and owners.
Your buddy, chapter, and our incredible company will strive to develop your potential during your time with us. We’ll provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on the hospitality industry, as we revolutionize the way people travel.
The Sales and Reservation team spearheads the guest experience. When guests make first contact with Bukit Vista, they seek information, guidance, and rely on the knowledge of our reservation teams to guide them to delightful travel accommodations and experiences. This is a sales job, and advanced skills of persuasion, hospitality, and negotiation are used daily.
Watch Our Past Project Here:
What you will do:
- Respond to and deliver exceptional service to guests and any parties concerned in a timely and efficient manner. This includes:
- Answering guests’ inquiries and fulfilling their priority needs.
- Persuade to upselling and cross-selling properties.
- Have a good understanding and knowledge of the properties managed by Bukit Vista.
- Maintain good communication with our guests to keep them engaged:
- Work towards monthly sales targets as.
- Job scope will be from incoming guest inquiries until guest check-outs.
- Create reservation invoice and contract.
Qualifications:
- Understand Bukit Vista Core Values.
- Personality: Growth mindset, Bias to action, Self-learner.
- Proficient in written/spoken English.
- Education: Bachelor’s degree in Marketing, Communications, Business Administration, or any sales and management-related field.
- Highly passionate analytical, interpersonal, and communication skills:
- Crisis management
- Problem-Solving
- Negotiation and Persuasion to do cross-selling and up-selling.
- Positive and motivated attitude with a willingness to work effectively with others.
- Ability to work within tight deadlines and targeted revenue, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives.
- You’ll be expected to be competent on these skills within 30 days, better yet possess it in advance:
- Property Knowledge → Understanding property facilities and amenities
- Area Knowledge → Understanding area coverage of the property located
- Daily Guest Engagement
What you will get :
- Limitless career path and senior management level opportunity
- Competitive base pay and performance bonuses
- Health insurance
- Extraordinary professional experience
- Working in a global-channel startup company
- Exposure to a professional hospitality industry
Let’s hear what our interns and employees say about it, especially about this department
Feel that you might be the right talent we’re looking for?
Send over your application form by clicking the apply button below! Make sure that your CV is updated and the application form is in English, submitting a LinkedIn profile or past projects would be a plus! Last but not least, we like candidates that are passionate about hospitality, interested in technology, and enjoy a fun workspace with lots of collaboration.