Life at Bukit Vista, Professional Hosts
Help us become the "Most Innovative Hospitality Company in the world"
Bukit Vista is about great people
Bukit Vista aims to be a leader in new hospitality. We are leaders in the Airbnb platform for South East Asia, with over 300+ property under management, 16,000+ reviews and a team of 27 travel entrepreneurs. We provide hospitality and marketing services to resorts, villas, Balinese guest lodgings, and tree-houses. We make sure that our guests are able to discover the best properties and experience the most in our neighborhoods through the eyes of a local host. We have beach-front villas, cliff-top villas, tree-houses, eco-lofts and stone-cabins with thatch roofs.
Our hosts are ambassadors to their neighborhoods. They're often the first to find out about all the new restaurants, bars or activities in the area. They're bold, adventurous and set to delight guests.
Meeting guests is our daily reward. We have met tens of thousands of visitors to Bali from 100s of nationalities over 7 years. It's work that never gets old.
We believe that we're introducing a new hospitality concept to our beloved island of Bali. As such, we are building a team and culture specially suited for our mission. We believe in guest satisfaction. We believe that the best way to have happy guests is to have happy team members. We work late hours but we do so in comfortable settings: on a standing table at our home base, on a bean bag chair on the beach, or from the deck of an infinity pool. Our office is where-ever we bring our MacBook Air and a 4G WiFi tether.
Kris, our first team member to join the company, discusses ideas with Wayana, our co-founder. We have a comfortable home-office with a chilli garden and soft bean-bag chairs.
We enable our team members to perform at their peak. We issue company Apple laptops, 4G smart-phones, large format monitors, standing desks (home-made, not the HumanScale ones). Home-cooked meals are provided as long as you're on the job. Breakfast, lunch & dinner. We happily pay performance bonuses when growth targets are met.
Here's Kris, Wayana and Bayu in our very first office, Jing & Wayana's living room. Bayu's super good at making cool tech tools for us to use. The rest of us are working to fulfill our check-ins and make sure our guests arrive comfortably to their properties.
Kris is a reservation Jedi. He crushes inquiries on Airbnb, stacks up the bookings and sets our revenue count to overflowing. This helps us grow of course, keeping our property partners super delighted.
We celebrate milestones and achievements. As much as possible, we do a weekly Happy Hour either onsite or offsite. Company sponsored fun-time to cut loose, catch some beers and relive the ups and downs of the week.
Our very first Nyepi, Balinese day of silence, together with the team. This has become happily a yearly tradition. Imagine being trapped in a luxury villa with home-cooked Cajun food with your colleagues for 2 days. That's what our Nyepi is like.
We collaborate on everything. Our guests are able to check-in successfully to their listings because Bukit Vista team members are managing calendars, chatting to the guests on WhatsApp, ordering Ubers and managing logistics and housekeeping teams. We're always working and experimenting with the latest digital marketing, web development and social media marketing technologies.
Wayana, our co-founder, awaits for a late-night guest check in. The hours might be long, but we do it in style. Our offices are in villas, resorts, wherever our MacBook Air can connect to fast WiFi.
If you have an idea to make our operation better, we want to talk to you. If you have an idea to get more guest to rent our properties, we want to talk to you. We use HootSuite, Crowd-fire. We chat on Slack, WeChat, WhatsApp & Telegram. We know about Periscope and SnapChat but aren't sure how to use it yet. We manage our reservations on Google Keep & Google Sheets. We edit photos on Lightroom, Pixlr and draw funny diagrams on Skitch. We blog, we tweet, we update our Facebook page when we get a chance. We manage successful accounts on Airbnb & Booking.com.
Part of being a host is to inspire delight. We do the things our guests like to do. Here's the team at Jimbaran beach, having a sunset seafood dinner at Menega cafe.
We celebrate together. There's always a milestone to celebrate every month. Sometimes it's a Formal Friday, the birthday of a colleague, a work-anniversary, or the most recent 100 reviews we've received.
We want our guests to be delighted. We believe it starts with first nurturing our team. Free lunch, Balinese food on most days. Sometimes, our founder Jing cooks as well.
Our last Christmas party, in December 2018. An incredibly fun and momentous evening to celebrate with this team we call family.
Bukit Vista is constantly seeking new frontiers. This year, we've been exploring the home-sharing market in Nusa Penida and are growing to be the largest Airbnb host in the South East Asian region.
Bukit Vista is the largest villa marketplace and hospitality management organization in South Bali.
You might like working here if you like:
You might not like working here if you're expecting:
Send over your CV, a LinkedIn profile, past projects. We like candidates that are passionate about hospitality, interested in technology and enjoy a fun workspace with lots of collaboration.
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