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Handle guest complaints is inevitable in the world of property rentals. Whether due to unmet expectations, misunderstandings, or unforeseen circumstances, complaints may arise, and they can be unsettling for both owners and staff. If left unaddressed, these complaints can impact the reputation of your lodging business, and dissatisfied guests may leave negative...

Hi, there! It's Hafidz here. I am part of Bukit Vista's Digital Marketing team and on this occasion, I'm delighted to share our weekly company meeting with Bobobox CEO, Mr. Indra Gunawan. In today's fast-paced world, the hospitality industry is constantly evolving to meet the needs of modern travelers. As companies strive to offer unique experiences and cater to niche markets, innovation becomes...

Put on your beach shirt, jump on a scooter, and hang a camera around your neck to fully enjoy the island life. Yes, welcome to the piece of heaven on earth, Nusa Penida. From the holy temple to the incredible view of white sand and pristine beach, Nusa Penida has it all in one island pack. In this article I will share some basic information supplies to anticipate your holiday; how to get here, the...

Hi there! As a seasoned marketing specialist working in the vibrant hospitality industry of Bali, I pride myself on staying ahead of the curve and keeping my finger on the pulse of the latest trends and upcoming events that await in this tropical paradise. Bali is a popular tourist destination all year round, but some special events make it even more special! Check for the more event calendar...

In today's digital landscape, social media platforms play a crucial role in establishing a company's online presence and engaging with its target audience. As a Digital Marketing intern at Bukit Vista, I noticed that our company's Instagram account was not as active as it could be, and the workflow for creating content lacked structure. Recognizing this opportunity for improvement, I discussed my...

June 2nd was a day filled with excitement as we visited Bli Giri at Villa Olel. Each property we visited had a similar goal in mind.Marcel, our talented Business Analyst, ensured smooth coordination with onsite staff, handling guest complaints, check-in processes, and guest requests. Meanwhile, Nadia, with her infectious enthusiasm, sought feedback about our BV Go Apps, resulting in positive testimonials...

Welcome to Uluwatu, a breathtaking destination located on the southern tip of Bali, Indonesia. Known for its pristine beaches, dramatic cliffs, and world-class surfing spots, Uluwatu offers a unique blend of natural beauty, cultural richness, and adventurous experiences. In this guide, we will take you on a journey through the must-visit places, the best dining options, and provide you with invaluable...

In the pursuit of fostering stronger relationships with its property partners and delivering exceptional guest experiences, Bukit Vista embarked on a transformative journey with Villa Olel, a stunning accommodation nestled in the heart of Ubud. Find out how the dedicated teams at Bukit Vista collaborated with Villa Olel staff, identified areas for improvement, and implemented positive changes that enhanced...

Introduction:Welcome to the Inspiring Delight series, where we introduce the visionary partners of Bukit Vista, a property management company committed to sustainability. In this edition, we are excited to showcase Bli Kresna and his sustainable property, Bird Hills tree house (@birdhills_bali). Join us as we explore Bli Kresna's inspiring journey, his creative process in building Bird Hills, and his...

Hi, it’s Feby! I’m thrilled to share my insights about Airbnb tips and all about the hospitality industry in Bali.  Having spent countless hours studying and conducting research on Bali property market and marketing our 100+ rental property partners, here are some of what I found on how to promote and market your property through Instagram  Table of Contents Why do you need...