What is a chapter?

Chapter is a group of people that working on the same purpose with similar skillsets. One chapter can spread their members into different squads.

Chapter is where you improve your skills and knowledge

To illustrate better, let’s use Orchestra as example.

An orchestra is a squad
An orchestra consists of different people playing different instrument, like string instruments, wind instrument, percussion, and choirs. These different instrument groups are a chapter.
During training and rehearsals, chapter members gather to improve their skill in their specific instruments. We call this Chapter Workshop.
At some point everyone need to gather to see if all chapters are playing correctly, we do this at the Squad Weekly Sync-Up.

Here’s how chapters are arranged in Bukit Vista:

Name	Purpose	Skillset
Awareness chapter	To drive traffic into leads	Marketing,Outreach
Conversion chapter	To drive leads into partners, bookings, and employment agreements.	Sales and persuasion
Transformation chapter	To transform our users to inspire delight	Community management,Community activation
Advocacy chapter	To inspire newer users to join our user communities	Nurture and reward
Business intelligence chapter	Strategic / Inspection	Analytics
Engineering chapter	Strategic / Optimization	Technology and development

Chapter lead

Chapter is led by a chapter lead. The main objective of a chapter lead is:

Discover insight of opportunities on leadership level
Create strategic planning for long term growth and goal setting
Provide necessary resource for the chapter to increase productivity, including:
- Planning for hiring
- Adding/removing chapter member
- Assigning chapter member to squads
- Nurture and grow chapter member and become a mentor

To implement strategy and mission, vice chapter lead have these objective: