It’s no secret that having a well-trained staff is critical to any hospitality’s business success and the guests they serve. That’s why we bring in the experts to train your staff on various fields and personally conduct onsite staff trainings for them. From the warm greeting practices to the stringent hygiene standard operating procedures (SOPs), to the usage of digital booking platforms, we guarantee that only the finest hospitality standards are upheld.
Moreover, we also conduct random checks on the properties, even after the initial training. New skills will also be learned and introduced along the way to upkeep with the current trends.
But that is not all. In our bid to uphold our commitment to be the best, we initiate sharing sessions between property owners who own similar estates. This encourages the sharing of tips as we work together to grow as an entire BV family.