It’s no secret that a well-trained staff is crucial for the success of any hospitality business and for providing exemplary service to the guests they serve. This is why we collaborate with experts to train your staff in various areas and personally conduct on-site staff training sessions. From practicing warm greetings to adhering to stringent hygiene standard operating procedures (SOPs) and mastering the use of digital booking platforms, we ensure that only the highest international hospitality standards are maintained.
Furthermore, we conduct random property checks even after the initial training. As trends evolve, new skills are introduced to keep up with the latest developments. It’s important to note that this training is provided free of charge and is regularly carried out for inspection.
But that’s not all. In our commitment to excellence, we facilitate sharing sessions among property owners who have similar estates. This fosters the exchange of tips, creating a collaborative atmosphere as we collectively strive to grow as a unified Bukit Vista family.