Navigating New Frontiers: Bukit Vista’s Vision for Gen Z and the Future of Property Management

img Sri Utami | April 23, 2024

I am Utami, a Marketing Intern at Bukit Vista, delighted to share insights from our recent Round Table Talk held on April 19, 2024, at our Yogyakarta Base. This engaging session featured special guests Bu Zida from the Faculty of Cultural Sciences and Bu Sekar from the Faculty of Economics and Business, who joined us to explore the dynamic intersection of the Gen Z workforce and innovative property management strategies. This discussion is particularly relevant as we adapt to the unique challenges and opportunities presented by the emerging generation in the workplace.

Gen Z Workforce and Mental Health Related to AI Utilization

During our insightful Round Table Talk, Hafidz showcased the revolutionary impact of AI on Bukit Vista’s content creation, specifically through our utilization of Vista The Listing Copywriter. This AI tool has significantly streamlined our listing updates and copywriting tasks, effectively handling 80% to 90% of the workload.  By integrating carefully developed prompts for the Generative Pre-trained Transformer (GPT), we ensure the production of content that is not only relevant and engaging but also meets the fast-paced demands of the Gen Z workforce. This strategic use of AI not only accelerates content delivery but also resonates with Gen Z’s preference for swift, impactful results, thus promoting mental well-being by minimizing work-related stress.

Recent studies bolster the argument for AI’s expansive role, showing nearly half of Gen Z respondents feel AI boosts their creativity, with one in seven noting an uptick in earnings. Specifically, AI applications like ChatGPT are extensively utilized by Gen Z for researching (61%), generating ideas (56%), and content writing (42%), demonstrating AI’s potential to enhance productivity and spur creativity across various tasks. 

Moreover, McKinsey & Company’s survey reveals that 71% of the Gen Z workforce see automation as a liberator, freeing them to engage in more meaningful pursuits. This suggests that integrating AI can significantly improve work-life balance by automating routine tasks and optimizing workflows, allowing Gen Z employees to concentrate on tasks that foster job satisfaction and overall quality of life.

Hafidz Showcase How Bukit Vista Leveraging AI in the Workplace
Bu Zida Explain the Gen Z Characteristic in Workplace

Our Discussion with Bu Zida

Bu Zida’s contribution to the discussion provided a deeper understanding of Gen Z’s characteristics in the workplace. She pointed out their heightened mental health awareness, desire for instantaneous outcomes, and a strong sense of identity. These traits often challenge traditional work settings but also offer a unique opportunity for innovation in workplace management. Bukit Vista has proactively responded by transitioning from an activity-oriented to a more result-oriented work environment. 

This shift allows Gen Z employees the flexibility to perform their tasks in ways that best suit their styles and speeds, thereby enhancing job satisfaction and overall productivity. This strategic adaptation not only leverages the potential of AI but also ensures that our operations resonate with the property trend of fostering inclusive and supportive work environments, echoing the broader industry’s focus on mental health awareness.

gen z workforce
Left to Right: Conversation between Bu Zida and Hafidz

Experimental Research on Maximizing Revenue with Knowing the Property Trend

In our discussion with Bu Sekar, we examined experimental research aimed at maximizing revenue for Bukit Vista by comparing eco-friendly versus non-eco-friendly property features. This study also included an analysis of customer behaviors to identify demographic preferences for specific property attributes. European guests are particularly attracted to properties that promote eco-friendliness, aligning with the global shift towards sustainable travel—a 2018 survey by Booking.com found that 87% of global travelers want to travel sustainably, highlighting a significant market for eco-friendly accommodations. 

Likewise, guests from the UK and Australia prefer properties that facilitate social interactions and vibrant environments. Additionally, our findings suggest that Indonesian guests are drawn to features typically admired abroad, indicating a need for more aggressive promotion of Indonesia’s natural beauty. This focus on eco-friendly initiatives not only taps into the lucrative property trend of sustainable living but also meets the mental health awareness needs of the gen z workforce, who value environmental conservation and its effects on well-being.

These insights are crucial as they guide our marketing strategies and help determine optimal locations for expanding our network, considering the burgeoning property trends and shifting interests observed through social media and flight traffic data. This strategic approach not only targets revenue enhancement but also aligns with evolving market dynamics, particularly as Bali reaches its capacity, prompting us to explore new regions for expansion.

Bukit Vista Future Collaboration Opportunities

Looking ahead, Bukit Vista is excited about expanding its collaborative efforts with academic institutions. The partnership with UGM’s S1 Pariwisata and S1 Ilmu Ekonomi faculties is set to include guest lectures and a journalist internship program. These initiatives are aimed at bridging the gap between academic learning and industry practices, providing students with real-world experience and fresh perspectives on property management.

Bukit Vista’s Round Table Talk has set the stage for a series of strategic adaptations designed to meet the evolving demands of the property management industry. By embracing AI and understanding the unique characteristics of the Gen Z workforce, Bukit Vista continues to lead in offering innovative and tailored property solutions that promise not only to enhance operational efficiencies but also to foster a healthy work environment with increasing mental health awareness.

We invite you to join us on this journey of innovation and growth. Engage with Bukit Vista to learn more about our services, participate in upcoming events, or explore partnership opportunities. Together, we can redefine the future of property management.

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