Hello! I'm Chinta, a Business Analyst at Bukit Vista. Today, I'm excited to share my journey of conducting quality control across several properties in Bukit Vista. Let's dive in! In the ever-evolving tapestry of hospitality, where each thread weaves a tale of guest satisfaction, property owners and managers strive tirelessly for the perfect formula. It's more than offering a place to rest; it's about...
Hello, I'm Chinta, a Business Analyst with a keen eye for the world of guest reviews. In my role, I've had the opportunity to observe and analyze a fascinating phenomenon that often perplexes hosts and property managers alike: the dreaded bad review. No matter how diligently we strive to provide exceptional experiences, there are moments when negative feedback finds its way into our carefully crafted...
Greetings! I'm Amanda, an enthusiastic intern at Bukit Vista, driven by a passion for meaningful interactions and expressive writing. Currently holding the role of Operations Professional, my journey involves frequent engagement with our esteemed partners. This vantage point has granted me invaluable insights into the intricate workings that underscore Bukit Vista's unwavering dedication to achieving...
Handling guest complaints effectively is crucial for maintaining customer satisfaction and retaining business. For over 10 years, Bukit Vista has made its mission to inspire delight through hospitality innovations that positively transform our guests. One of the ways we do this is through our GES (Guest Experience Supervisor). Where our team in reservation & hosting, business intelligence, and on-site...