guest inpirational story

Transforming Guest Experiences at Bingin Sun & Moon Villas: A Story of Exceptional Service

Greetings! I am Furqon, a dedicated and results-driven PR specialist passionate about crafting compelling narratives and building solid relationships. Here, I would like to share our initiative to inspire delight our guest at Bingin Sun & Moon Villas. In the realm of property management, addressing guest concerns promptly and effectively is crucial to maintaining high standards of service and guest...

Bukit Vista’s Commitment to Guest Satisfaction: A Tale of Quick Resolution at Villa Kyl

Greetings! I am Furqon, a dedicated and results-driven PR specialist passionate about crafting compelling narratives and building solid relationships.In the world of property management, ensuring a seamless and delightful experience for guests is of utmost importance. At Bukit Vista, a thriving property management startup, this commitment to guest satisfaction is not just a motto, but a way of life. Today,...

A Delightful Dinner and Round Table Talk With Our Guest

Hi, folks! I'm Ferdi, a data science intern at Bukit Vista and I'd like to share a story about Radit and Amanda, two dynamic members of our guest operational team, who were assigned a delightful mission by Mr. Jing, our CEO. Striking Gold: Meeting Abhi Their mission took them on a journey to seek the assistance of kind-hearted individuals from Singapore and Malaysia in sourcing much-needed...

Inspiring Delight to Villa Shankara’s First Guests

Hey there, readers! I’m Ferdi, and I’m currently working as a data science intern at Bukit Vista. I’d like to share a story about Amanda, a fellow guest operational intern, who recently had the incredible opportunity to extend a warm welcome to the very first guests at Villa Shankara, our latest addition to our property portfolio. Her commitment to ensuring their stay was nothing short of...

Operational Excellence at Villa Amerta Puratangi: How Raditya and Bukit Vista Hosts Step on Toes

Allow me to introduce myself, I'm Syelynn from Bukit Vista Human Resource team and I'm here to tell you more about our team members' stories where they showcase their operational excellence and apply our core values on their work. In the world of hospitality where every guest's experience is paramount, we always strive to set a remarkable standard. Raditya, a dedicated member of the Bukit Vista...

Optimizing Guest Experience: The Symbiosis of Community, Property Management, and Quality Control

Optimizing Guest Experience: The Symbiosis of Community, Property Management, and Quality Control

Hello! I'm Chinta, a Business Analyst at Bukit Vista. Today, I'm excited to share my journey of conducting quality control across several properties in Bukit Vista. Let's dive in! In the ever-evolving tapestry of hospitality, where each thread weaves a tale of guest satisfaction, property owners and managers strive tirelessly for the perfect formula. It's more than offering a place to rest; it's about...

Unlocking the Power of Guest Reviews: A Path to Hospitality Excellence

Unlocking the Power of Guest Reviews: A Path to Hospitality Excellence

Hello, I'm Chinta, a Business Analyst with a keen eye for the world of guest reviews. In my role, I've had the opportunity to observe and analyze a fascinating phenomenon that often perplexes hosts and property managers alike: the dreaded bad review. No matter how diligently we strive to provide exceptional experiences, there are moments when negative feedback finds its way into our carefully crafted...

Elevating Guest Delight Through Collaborative Excellence

Elevating Guest Delight Through Collaborative Excellence

Greetings! I'm Amanda, an enthusiastic intern at Bukit Vista, driven by a passion for meaningful interactions and expressive writing. Currently holding the role of Operations Professional, my journey involves frequent engagement with our esteemed partners. This vantage point has granted me invaluable insights into the intricate workings that underscore Bukit Vista's unwavering dedication to achieving...

housekeeping and maintanance

How Bukit Vista handle guest complaints

Handling guest complaints effectively is crucial for maintaining customer satisfaction and retaining business. For over 10 years, Bukit Vista has made its mission to inspire delight through hospitality innovations that positively transform our guests. One of the ways we do this is through our GES (Guest Experience Supervisor). Where our team in reservation & hosting, business intelligence, and on-site...

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