Property Management Partnership Onboarding Process

img Adiel Bukitvista | March 4, 2024

Greetings, I’m Adiel, and my journey at Bukit Vista has equipped me with extensive knowledge about the Bali real estate market. Specializing in the management of rental properties across Bali, we leverage diverse platforms to showcase our portfolio of over 100 property management partnership. Our primary objective is to empower partners by enhancing guest bookings and optimizing returns on their investments.

Drawing on a decade of experience, we’ve successfully managed over 110 properties and garnered an impressive 38,000 guest reviews. Through collaborative efforts with our partners, we’ve undergone transformative growth, elevating both earnings and guest satisfaction. Join us on this journey of success in Bali’s dynamic real estate landscape and discover our onboarding process to be our property partners! 

onboarding stages
Partner Onboarding Stage Timeline

Table of Contents

Property Management Partnership Business Plan

Following a consultation with our dedicated business development team to delve into your plans and concerns, we are ready to take the next steps. Our process involves presenting you with a comprehensive business plan that outlines our tailored strategies for marketing and managing your rental property.

This personalized business plan encompasses a thorough analysis of your rental property, covering aspects such as location, product-user fit, design grade, and ranking potential. Through this detailed examination, we aim to provide you with a forecasted revenue projection. Additionally, the plan will outline the expected expenses for property management, offering a transparent view of the net income you can anticipate receiving. This strategic approach ensures clarity and alignment with your goals as we work together to maximize the potential of your rental property. 

business plan summary
Our business plan can convey your projected net revenue with reliability percentage

Property Inspection & MOU Signing

Upon receiving the business plan, the next step involves a comprehensive property inspection to evaluate your property thoroughly. If your property aligns with our standards, we proceed with the onboarding process, creating a Memorandum of Understanding (MOU) for you to sign and officially become our partners.

In the event that your property requires adjustments to meet our criteria, we offer consultation services to help prepare your property. Our team can connect you with community experts, including interior designers, architects, or amenities providers, to assist with renovations or constructions.

Furthermore, we provide an array of training opportunities. Whether it’s honing warm greetings, adhering to stringent hygiene standard operating procedures (SOPs), or mastering the use of digital booking platforms, our on-site staff training sessions cover various aspects. This ensures that your staff is well-equipped to maintain the highest international hospitality standards. Our goal is to work collaboratively to enhance your property’s potential and deliver a top-tier guest experience.

Ketut, Bukit Vista’s Property Manager, train property’s housekeeper
We will inspect your property to ensure hospitality standards are met

Bukit Vista Team Introduction

Once we receive the Memorandum of Understanding (MOU) from you, our team will promptly introduce ourselves, providing detailed information about who will be responsible for managing your rental property and the Point of Contact (PIC) during the upcoming onboarding process.

During this introduction, we aim to understand your specific needs and expectations, ensuring a clear alignment as we move forward with the onboarding and establish a lasting partnership. Open communication and transparency are fundamental to our approach, and we are committed to addressing any queries and setting realistic expectations for a successful collaboration. Our team is here to make the onboarding process seamless and tailored to meet your unique requirements.

partner talking with bukit vista staff
We will inspect your property to ensure hospitality standards are met

Staff Hospitality & BV GO Training

Following our initial meeting and introductions, we take proactive steps to train your staff comprehensively through on-site training sessions. Our training covers various areas, including perfecting warm greetings, adhering to stringent hygiene standard operating procedures (SOPs), and mastering the use of digital booking platforms, ensuring the highest international hospitality standards are consistently maintained.

Moreover, we provide specialized training on utilizing our BV GO app and management software, empowering your staff to efficiently handle future bookings and guests. Throughout this training period, we actively seek and value feedback from property owners, training staff members, and stakeholders. We conduct inspections and ensure a seamless check-in/check-out process, ensuring that every aspect aligns with your property’s unique requirements and our shared commitment to excellence.

bv go training with bli nata
We help train your staff receive hospitality standards training & use of our apps

Property Photoshoot & Content Creation

Following the training, our next step is to showcase your property through a professional photoshoot, utilizing top-notch equipment to capture the essence of your property and enhance its appeal on our listings. In addition to stunning visuals, we focus on creating engaging content, including infographics, to maximize your online presence. 

To amplify your property’s reach, we also actively promote it on our website and digital platforms. Our dedicated outreach strategies on social media and online travel platforms further enhance exposure. Leveraging cross-selling techniques through our hosting and reservation team, we optimize occupancy rates, ensuring your property receives the attention it deserves in the competitive market. 

Bukit Vista employee doing sales and marketing optimization
We will ensure your property photos and listing creation is fit for guests

Property Testing & Launching

Following content creation and a thorough photoshoot for your listing, our process includes a meticulous property testing phase conducted by our experienced staff. This ensures that your property meets and exceeds all hospitality standards. Once the testing is successfully completed, we proceed to the final step – the official launch of your property listing.

This marks the beginning of our partnership, where your property becomes available for future guests to enjoy a delightful stay. Together, we aim to transform the guest experience, offering unparalleled service and amenities. Our commitment extends beyond providing a place to stay; we strive to maximize returns for you, creating a successful and mutually beneficial long-term partnership.

property managers doing routine inspection for property partners
We will conduct property testing from the experience of your guests before launching

Embrace the Journey: A Transformative Property Management Partnership

Our partner onboarding process is designed to be comprehensive and adaptable, addressing the specific needs of each property and partner. It consists of three key stages: pre-onboarding, tailored improvement time, and onboarding. Where we tailor each stage to meet the unique requirements of your property.

Our main goal is to establish a strong foundation for a successful partnership. Prepare to join us on a path where quality and profitability come together in our exclusive property management service. 

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