Airbnb Tips

A frustrated traveler looking at a laptop screen displaying the Airbnb logo, with travel luggage nearby.

Navigating Airbnb’s Refund Policy, Procedures, and Process: A Detailed Guide

Hi, I'm Reza! A Business Data science intern at Bukit Vista, this article aims to demystify the complexities of Airbnb's refund policy. With a background in data analysis and a keen understanding of the hospitality industry, I offer insights to help travelers navigate the often confusing terrain of Airbnb refunds and cancellations. This guide is crafted to empower guests with knowledge, ensuring a more...

Host Damage Insurance by Airbnb: Ensuring Peace of Mind for Hosts

Hi, I'm Ardana a hosting supervisor here at Bukit Vista. I have handled hundreds of cases, managing and resolving escalated guest issues and leverage the  power of AI to enhance efficiency, ensuring our guests and partners enjoy a remarkable experience that exceeds their expectations.In the bustling world of home-sharing, Airbnb has become a household name, connecting hosts with travelers worldwide....

managing airbnb remotely

Managing Airbnb Remotely in Bali: 7+ Proven Strategies

Are you planning to start your Airbnb business abroad or want to go on vacation but still have a good cash flow? Managing Airbnb remotely while you're away is a sure thing you can do! As the largest Airbnb Hosts in Bali with 10+ years of experience in managing rental properties and Airbnb, we have found several proven strategies to help run and manage your Airbnb and rental property...

7 Cara Efektif Menangani Keluhan Tamu!

Saat menjalani bisnis penginapan, menerima dan menangani keluhan tamu sudah biasa terjadi. Keluhan dari tamu kadang terjadi dikarenakan ekspektasi yang diharapkan tidak sesuai dengan realita.  Mendapat keluhan tamu memang menjadi momok menakutkan bagi para owner maupun staff. Ini akan sangat berdampak pada reputasi bisnis penginapan Anda. Jika tamu merasa tidak puas dengan pelayanan maupun fasilitas...

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5 Sustainable Practices for Hotels and Villas in Bali Should Adopt

Hi, it’s Feby! I’m thrilled to share my insights about property investment, Airbnb tips, and all about the hospitality industry in Bali.  Having spent countless hours studying and conducting research on the property market to get the best insight for you in understanding the importance of creating a welcoming hospitality. So here are what I found and let's read through!Did you know that adopting...

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Mengapa Customer Service penting dalam Industri Penyewaan Properti di Bali?

Halo, Adiel di sini. Saya memperoleh pengetahuan yang luas mengenai industri manajemen properti saat bekerja di Bukit Vista, pengelola properti terkemuka di Bali. Selama saya di sini, saya memperoleh pengetahuan mendalam mengenai bagaimana fungsi pengelola properti dan metode yang digunakan untuk memastikan kesuksesan dalam bisnis penyewaan properti. Industri penyewaan properti di Bali merupakan...

room inspection in hospitality and maitnenance services

The Art of Content Creation for Your Rental Property: Maximizing Your Online Presence

Your property's online presence is the first impression that potential renters will have of your space, and with the increased competition in the rental market, it's more important than ever to create compelling content that showcases your property in the best possible light. For over 10 years, Bukit Vista has created hundreds of listing properties for 30,000 + guests while maintaining a 4.6 overall...

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How to Increase Your Vacation Rental’s Average Daily Rate (ADR) in Bali

Bali is a popular destination for travelers from all over the world, and vacation rentals in Bali can be a great way to earn extra income. However, to maximize your revenue, it's important to have a high average daily rate (ADR) for your rental property. As a marketer at Bukit Vista, a property manager in Bali for 140+ properties. I know firsthand from my experience that the Average Daily Rate is one of...

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Why Customer Service is Important in the Rental Industry of Bali?

Hello, it's Adiel here. I have gained extensive knowledge about the property management industry while working at Bukit Vista, a leading rental property manager in Bali. Through my time here, I have gained a deep understanding of how property management functions and the methods used to ensure the success of rental properties. The rental industry in Bali is a booming business, with an ever-increasing...

Eco-friendly products Furnitures made from friendly materials gives a natural nuances for your properties. Photo by

Furnishing a rental property in Bali that attract guests

Hi I'm Adiel a marketer at Bukit Vista, a company that specializes in managing and marketing vacation rental properties in Bali. If you are a property owner looking to maximize your rental income, considering which furniture to have on your property might determine your success.  Our community experts of interior designer have thankfully helped us in finding some of the furniture that might attract...

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